How quickly can everything change? It can happen in almost an instant. Moments in your life, such as meeting your person or the birth of a child, can forever impact how you see the world. Sometimes there is an event so incredible that it changes society forever. When the first shutdowns began a year ago, we may not have realized it then, but we know now nothing will be quite the same as it was. For businesses, strategies and structures have changed and shifted to adapt to serving customers in an entirely new way.
On this week's episode, Tracy and Luis discuss how leaders can invest in their teams and empower them to deliver an exceptional customer experience. We highlight a few key areas to invest in:
+ Shared Purpose
+ Clear Goals
+ Celebrating Together
+ Resources & Tools
We are thrilled to be kicking off Season 2 of the podcast with our guest Susana L Harris, from PhD Balance. Susanna shares the mission of PhD Balance, a community creating space for academics to learn from shared experiences. They want graduate students to be able to openly discuss and get help for difficult situations, from navigating academia to dealing with mental health struggles. We also have the great pleasure of diving into topics around leading virtual teams, and how she and the PhD Balance team manage remote work across timezones.
In this week's episode, Tracy and Luis discuss how leaders can use communication to both foster culture and accelerate growth! While many believe that these are separate focus areas, at TEAMES & CO we help organizations execute strategies that reinforce them both creating an amplification of your success. We use a framework we like